Satisfaction level to management mothod of chronic disease out-paitent among employees under basic medical insurance

Objective To examine the satisfaction level to management method of chronic clisease out-patient under basic medical insurance system among employees with the insurance in Yinchuan city and to analyze the factors influencing the satisfaction. Methods A total of 2 100 employees with the medical insurance were selected and investigated. Results The insurants'satisfaction level to the management of out-patient with chronic disease under the basic medical insurance was low(49.7%).The satisfaction level of the males was higher than that of the females(χ²=26.045,P<0.001);the satisfaction level of single employees was higher than that of the married,the divorced and widowed(χ²=6.633,P<0.05);the satisfaction level of insurants in active servivce was higher than that of the retired(χ²=45.550,P<0.001);the insurants with higher education had lower satisfaction level(χ²=36.264,P<0.001);the insurants of different profession and with different monthly income had different satisfaction level(P<0.001 for all). Conclusion The insurants of female,married, retired,with high degree of education,and with middle monthly income have a lower level of satisfaction to out-patient chronic disease management method under basic medical insurance system.