Quality of medical services of New Rural Cooperative Medical Care designated medical institutions in southeast Hubei

Objective To investiga ted the quality of medical services of the New Rural Cooperative Medicl Care designated medical in stitutions in Hube iprovince and to provide scientific basis of for the construction of the medical institutions.Methods Six hundred and seventeen peasants were selected from one city and three counties of Hubei province and the author-designed questionnaires on appraisal of service quality of the designated medical in stitutions of New Rural Cooperative Medical Care were filled out with face-to-face investigation.SPSS 11.0 was used for statistical analysis.Results The overall satisfactory rate of the participants for medical service quality was very low,with arate 36.72% and for county level ho spitals,20.78% for town ship hospitals,respectively.There were statistical differences in appraisal of medical technical level,degree of convenience,credibility of doctors and the degree of medicine supply between county-level hospitals and township hospitals.Conclusion The overall satisfactory rate of medical service quality is very low in the peasants for the New Rural Cooperative Medical Care designated medical institutions in Hubei province.