Investigation and analysis of health system responsiveness of navy

  Objective   By investigating the health system responsiveness in some navy base, decisions and suggestions were made to maintain and advance the health of service men, meet the reasonable needs of service men, and to improve the health service.

  Methods   Questionnaires were used in leaders, administrators of health organizations, health protectors, professional medical staff, patients and service men in division.

  Results   70% percentage of the people considered responsiveness was very good or good. Total score of responsiveness was 7.839.

  Conclusion   The general situation of health system responsiveness is good in some navy base, but problems still exist in troops below division. Health system responsiveness is a good method to evaluate the health system performance.