Status quo and capacity constructuion of community public health service in Xiamen municipality

Objective To examine the status quo of public health service and capacity construction of community health service centers in Xiamen municipality and to provide evidences for efficient allocation of public health resource and the development of public health human resource.Methods Qualitative and quantitative method were adopted to analyze administrative data on community public health service in Xiamen municipality between 2006 and 2012.The information were collected with interviews among officials of health bureaus and medical staff of community health service centers and conveniently selected attendees who sought medical service at the centers.Results The number and service capacity of community health service centers and the number of medical prefessionals of the centers showed an increasing trend during the period,with the comprehensive indexes of 0.15 in 2006 and 4.57 in 2012;but the satisfaction of the medical attendees to the service provided by the centers declined,with the average annual satisfaction rate of 89.53% and 86.89% in 2011 and 2012 (P<0.05);whereas,the attendees were more satisfied to the medical service provided by experts at the centers.Conclusion The development of human resource for community health service certers needs to be improved in Xiamen municipality.