Analysis on outpatient responsiveness of three-tier medical and preventive network in rural area of Weihai city

  Objective   To know the outpat ient responsiveness of the three-tier medical and preventive network in rural area of Weihai so as to provide references for improving its medical service.

  Methods   Data of Health System Responsiveness from investigation on health conditions among residents in rural area of Weihai was used.Frequency and proportion were used in the description, and Rank Sum Ratio(RSR)was used in comprehensive evaluation.

  Results   The ratio of outpatients receiving medical service at the three-tier medical and preventive network was 85.2%.The proportions of "very good" and "good" of the 9 aspects were all below 80.0%, and of medical compliments, medical instrument and environment, and query on expense were below 60.0%.The outpatients were most unsatisfied with high medical expenditure.

  Conclusion   There is great room for the outpatient responsiveness of the three-tier medical and preventive network to be upgraded, especially for medical compliments, medical instrument and environment, and query on expense.