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标准化患者在卫生服务质量评估中应用研究进展

李钦楠 吴健雄 王菁 龚言红 李慧 殷晓旭

李钦楠, 吴健雄, 王菁, 龚言红, 李慧, 殷晓旭. 标准化患者在卫生服务质量评估中应用研究进展[J]. 中国公共卫生. doi: 10.11847/zgggws1137819
引用本文: 李钦楠, 吴健雄, 王菁, 龚言红, 李慧, 殷晓旭. 标准化患者在卫生服务质量评估中应用研究进展[J]. 中国公共卫生. doi: 10.11847/zgggws1137819
LI Qin-nan, WU Jian-xiong, WANG Jing, . Application of standardized patients in health service quality assessment: a review on research progress[J]. Chinese Journal of Public Health. doi: 10.11847/zgggws1137819
Citation: LI Qin-nan, WU Jian-xiong, WANG Jing, . Application of standardized patients in health service quality assessment: a review on research progress[J]. Chinese Journal of Public Health. doi: 10.11847/zgggws1137819

标准化患者在卫生服务质量评估中应用研究进展

doi: 10.11847/zgggws1137819
基金项目: 国家自然科学基金(71874060)
详细信息
    作者简介:

    李钦楠(1997 – ),女,浙江湖州人,硕士在读,研究方向:卫生政策评价

    通讯作者:

    殷晓旭,E-mail:yxx@hust.edu.cn

Application of standardized patients in health service quality assessment: a review on research progress

  • 摘要: 卫生服务质量的科学测量是卫生服务质量提升的重要前提,而标准化患者(SPs)则被认为是评估卫生服务质量的黄金准则,能够有效捕获卫生服务提供者的真实工作表现。目前SPs在卫生服务质量评价领域的应用主要集中于初级卫生保健、医患沟通和药学实践等方面,该方法较医疗记录收集到的信息更为全面且更加直接准确,但需耗费较大的人力、物力和财力以及涉及到复杂的伦理问题,因此建议在开展SPs调查时应充分考虑道德风险,同时应设计合理的案例脚本并加强SPs培训的规范性,此外还应对SPs的有效性进行科学验证。
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出版历程
  • 收稿日期:  2021-12-24
  • 网络出版日期:  2022-08-31

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